For the lessons that have been prepaid but have not yet been taught, full refund is given in case the student does not wish to do his/her lessons. However, for the lessons that have already been taught, no refund is given.
The student can cancel up to three scheduled hours of lessons per month without losing the amount of money which correspond to the cancelled hour. In case of no show of the student at the scheduled hour, the hour is regarded as cancelled.
However, if the lesson is not scheduled, the student may postpone his/her lessons for a certain period of time and continue his/her lessons later.
Ιf the teacher cannot do the lessons because he cannot find available hours that the student can watch the lesson, then full refund is given for the hours that have been prepaid and have not yet been taught.